Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with this website.

1. Who We Are

This website is located at: https://hexters.com
It is privately owned and operated, not affiliated with any legal business entity or third party organization.

2. What Personal Data We Collect and Why

We collect limited data necessary to operate and support our services, including:

  • Name and email address – provided during purchase or contact

  • Technical data – such as IP address and browser type, for security and analytics

  • Digital purchase history – used to manage licenses and support

We use this data to:

  • Process digital transactions

  • Provide access to your purchased products

  • Respond to customer inquiries

  • Improve user experience on our website

3. Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash of your email address may be provided to Gravatar. View their privacy policy at: https://automattic.com/privacy/

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data.

5. Contact Forms

Messages sent through our contact form are stored temporarily for customer service purposes only. We do not use this information for marketing.

6. Cookies

We use cookies to:

  • Maintain login sessions

  • Remember your shopping cart

  • Analyze how visitors use the site

You may manage cookies through your browser settings.

7. Analytics

We may use third-party services such as Google Analytics to help understand visitor behavior. You can opt out by adjusting your cookie preferences or using browser plugins.

8. Payments and Transaction Data

Payments are processed via third-party providers such as PayPal. Some of your information (e.g., name, email, order total) may be shared with them solely for payment processing purposes.

9. Data Retention

  • Comments are stored indefinitely

  • Purchase records are retained for at least 5 years to comply with legal obligations

  • Contact form messages are kept for up to 6 months

10. Your Rights

You have the right to:

  • Request a copy of the data we hold about you

  • Request the deletion of your personal data (except data we are legally required to retain)

To make a request, please use our contact page.

11. Data Transfers

We do not transfer your personal data internationally unless through services (e.g., hosting or payment providers) that comply with global data protection standards.

12. Data Security

We implement standard security practices including HTTPS, restricted access, and routine system monitoring to keep your data safe.

13. Data Breach Procedures

We have internal procedures in place to identify and respond to any data breaches. If a breach affects your personal data, we will notify you as required by law.

14. Contact Us

For privacy-related questions or data requests, please contact us through our contact page:

https://hexters.com/contact-us/

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